Refund and Return Policy

Thank you for shopping with us! We strive to ensure your satisfaction with every purchase. Please read our refund and return policy carefully.

No Returns or Exchanges:

Due to the nature of our products, we do not accept returns or exchanges unless the item received is damaged or defective upon arrival. We take great care to package our products securely, but if you receive a damaged or defective item, please contact us immediately.
Contacting Seller for Issues:

If you encounter any issues with your order, such as receiving a damaged or defective item, please contact us within 7 days of receiving your order. You can reach out to us via email at nehal.ksb@gmail.com or through our customer service portal on our website.
Refund Process:

Upon receiving your complaint about a damaged or defective item, we will assess the situation and determine the appropriate course of action. If a refund is deemed necessary, we will process it within 5 working days of receiving your complaint.
Refunds will be issued to the original payment method used for the purchase.
Return Shipping:

If a return is required due to a damaged or defective item, we will provide you with a prepaid shipping label to return the item to us. Please ensure the item is securely packaged to prevent further damage during return shipping.
Condition of Returned Items:

Returned items must be in their original condition, unused, and with any tags or packaging intact. We reserve the right to refuse returns if the item shows signs of use or damage not caused by transit.
Exceptions:

Certain items may be exempt from our refund and return policy due to hygiene reasons or other restrictions. Please refer to the product description for any specific return or refund conditions.
By making a purchase from our store, you agree to abide by the terms outlined in this refund and return policy.

If you have any further questions or concerns regarding our policy, please don't hesitate to contact us. Your satisfaction is our top priority.